Privacy Policy for lapuenteleakrepairpros.com

Who we are

La Puente Leak Repair Experts, 3107 Lake View Rd, La Puente, CA 91744. You can reach us about anything in this policy at (626) 898-6169.

Information collected when you call

Our service is call-based, and this website contains no contact forms. When you call the number listed on this site, we and our call-handling providers may receive your phone number, caller ID name, the date, time, and duration of the call, and the marketing source associated with the tracking number you dialed. Calls may be recorded and monitored for quality, dispatch accuracy, and record keeping. If recording applies to your call, treat this policy and any in-call notice as your disclosure, and let the representative know if you do not wish to be recorded.

Information collected automatically on the website

Like most websites, we may use analytics tools and cookies that collect standard technical data: IP address, browser and device type, pages viewed, referring pages, and approximate location derived from IP. This data is aggregated to understand how visitors use the site and to improve it. You can block or delete cookies in your browser settings without losing access to anything on this site.

How information is used

Call and website data is used to answer and route your call, dispatch and perform the plumbing services you request, keep business records, measure which pages and sources generate calls, and comply with legal obligations. We do not sell your personal information, and we do not use it for unrelated third-party advertising lists.

Who information is shared with

Information is shared only with service providers who make the service work: call routing and tracking platforms, the licensed plumbing professionals who fulfill your service request, website hosting and analytics providers, and authorities where the law requires it. Each provider receives only what it needs for its role.

Retention

Call records and business records are kept for as long as needed for the purposes above and for the periods required by California business and tax rules, then deleted or anonymized in the normal course.

Your California privacy rights

California residents may request to know what personal information we hold about them, request deletion of that information subject to legal exceptions, and will not be discriminated against for exercising these rights. Make any request by phone at (626) 898-6169 and we will verify and respond within the timeframes California law sets.

Children

This website markets residential and commercial plumbing services to adults and is not directed to children, and we do not knowingly collect information from anyone under 18.

Changes to this policy

If this policy changes, the updated version will be posted at this address with a new effective date. Continued use of the site or phone line after a change means the current posted version applies.